Privacy Policy

UWAYS PRIVACY POLICY

Effective Date: 06/25/2026
Last Updated: 10/12/2026

Uways Inc. doing business as UWAYS (“UWAYS,” “we,” “our,” or “us”), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how UWAYS collects, uses, discloses, stores, and otherwise processes personal information when you access or use our websites, mobile applications, and related services (collectively, the “Services”). UWAYS operates a technology platform that helps connect transportation providers, drivers, fleets, carriers, dispatchers, affiliates, and other business users. Unless expressly stated otherwise, UWAYS acts as a marketplace and software platform and is not the direct provider of transportation services. By using the Services, you acknowledge that your personal information may be processed as described in this Privacy Policy.

1. SCOPE OF THIS PRIVACY POLICY
This Privacy Policy applies to personal information processed by UWAYS in connection with the Services, including information collected from:
users who create an account on the platform; transportation providers, drivers, fleets, carriers, dispatchers, affiliates, and other business users; job posters and businesses or individuals posting transportation-related opportunities or requests; visitors to our website; and persons who communicate with us for support, compliance, or other business purposes. This Privacy Policy does not apply to third-party websites, platforms, services, or integrations that are governed by their own privacy policies.

2. INFORMATION WE COLLECT
We may collect the following categories of personal information, depending on how you interact with the Services
A. Information You Provide Directly
We may collect personal information you provide directly to us, including: Account Information, such as your name, business name, email address, telephone number, password, profile photo, username, and account preferences. Professional and Business Information, such as company affiliation, fleet affiliation, role, service area, vehicle information, permits, licenses, insurance information, compliance records, and related documentation. Job and Service Information, such as pickup and drop-off details, stop information, scheduling details, trip notes, special instructions, service preferences, confirmations, cancellations, and communications relating to a job.Passenger or Client Information Submitted by Users, such as a passenger’s or client’s name, phone number, itinerary details, pickup instructions, or similar information submitted by a Job Poster or other user in connection with a transportation job. Communications and Support Requests, including information provided when you contact us, request support, report an issue, or otherwise communicate with us. Limited Payment-Related Communications, such as communications or records relating to offered rates, payment status, disputes, or related service issues where reasonably necessary for support, fraud prevention, dispute review, recordkeeping, compliance, or enforcement.

B. Information Collected Automatically
When you use the Services, we may automatically collect certain technical and usage information, including: device type and model; operating system and version; app version; browser type; IP address; device identifiers; language and regional settings; crash logs and diagnostics; dates and times of access; screens, pages, and features accessed; and other log, usage, and interaction information.

C. Location Data
If you grant the relevant permissions on your device, UWAYS may access, collect, and process location data, including:Approximate location, such as location inferred from IP address; and Precise location, such as GPS-based location data from your mobile device. Where permitted by your device settings and applicable permissions, UWAYS may collect location data while the app is in use and, if applicable and authorized by you, in the background. We may use location data for purposes including: matching users with relevant jobs, opportunities, or nearby providers;facilitating pickups, drop-offs, meetups, and related logistics; supporting live job coordination and service reliability; monitoring job progress and operational status; preventing fraud, misuse, or unauthorized activity; supporting safety, enforcement, and customer service; and maintaining records relating to marketplace activity, support, and disputes. You can manage location permissions through your device settings. If you disable certain location permissions, some features of the Services may not function properly or may be unavailable.

D. Information from Third Parties
We may receive information from third parties, including: analytics and infrastructure providers; communications and support vendors; identity, fraud-prevention, or compliance vendors; business partners and affiliates; and other users who provide information relating to a job, request, account, or dispute.

3. PASSENGER OR CLIENT INFORMATION PROVIDED BY USERS
In some cases, a Job Poster or other user may provide personal information relating to a passenger, client, guest, or end customer for the purpose of facilitating transportation services. UWAYS processes such information on the basis that the submitting user has the authority and legal right to provide that information and, where required by applicable law, has provided any necessary notices or obtained any required consents. Users who submit passenger or client information are solely responsible for ensuring that their collection, disclosure, and use of such information comply with applicable privacy and data protection laws.

4. HOW WE USE PERSONAL INFORMATION
We may use personal information for the following purposes: to create, maintain, and administer accounts; to operate, provide, maintain, and improve the Services; to facilitate marketplace activity, including job posting, job acceptance, coordination, dispatching, fulfillment, and related communications; to connect Job Posters, Providers, fleets, dispatchers, affiliates, and other platform participants; to facilitate communications between users regarding job details, offered pricing, service coordination, cancellations, and related support matters; to verify identity, eligibility, insurance, licensing, permits, compliance status, or professional qualifications; to provide customer support and respond to questions, complaints, or operational issues; to send transactional, administrative, operational, security, or service-related communications; to monitor usage, system performance, reliability, and platform integrity; to detect, prevent, investigate, and address fraud, abuse, circumvention, misuse, unauthorized activity, and violations of our Terms or policies; to enforce legal, contractual, or policy-based rights; to comply with legal, regulatory, tax, accounting, insurance, and compliance obligations; and to protect the rights, safety, security, and property of UWAYS, our users, and others. We may also use personal information for other purposes disclosed at the time of collection or as otherwise permitted by law.

5. HOW WE DISCLOSE PERSONAL INFORMATION
We may disclose personal information in the following circumstances:
A. Between Marketplace Participants
We may disclose information between users of the platform as reasonably necessary to facilitate a job, service request, assignment, coordination, support matter, or dispute resolution. Depending on the circumstances, this may include: names; business or company information; contact details; job details and notes; pickup and drop-off information; passenger-related instructions; vehicle information; service status and communications; and limited information relating to offered job rates or payment-related communications where relevant to coordination, support, dispute review, fraud prevention, or enforcement.

B. Service Providers and Vendors
We may disclose personal information to service providers and vendors that perform services on our behalf, such as providers of: cloud hosting and infrastructure; communications tools; customer support services; analytics, diagnostics, and performance monitoring; identity, fraud, risk, or compliance tools; and professional, operational, or technical support services. These parties are authorized to process personal information only as reasonably necessary to provide services to UWAYS or on our behalf, subject to applicable legal and contractual restrictions.

C. Legal, Regulatory, Safety, and Enforcement Purposes
We may disclose personal information where we believe in good faith that such disclosure is necessary or appropriate to: comply with applicable law, regulation, legal process, or governmental request; protect the rights, safety, or property of UWAYS, our users, passengers, or others; investigate or prevent fraud, abuse, misuse, security incidents, or unlawful conduct; or enforce our Terms, agreements, or policies.

D. Business Transfers
We may disclose or transfer personal information in connection with an actual or proposed merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or other corporate transaction.

E. With Your Direction or Consent
We may disclose personal information where you direct us to do so or otherwise consent to the disclosure.

6. PRICING AND PAYMENTS
At the current stage of the Services, UWAYS does not set, control, or determine the rates, pricing, or compensation offered for jobs posted through the platform. Job Posters are solely responsible for determining the amount they wish to offer for a job, including the amount to be paid to a Provider or driver. Payments relating to jobs are generally arranged directly between the relevant users and are not processed by UWAYS.
We may facilitate communications relating to job details, offered rates, payment status, cancellations, or disputes only to the extent reasonably necessary to operate the platform, provide support, prevent fraud, maintain records, comply with legal obligations, or enforce applicable terms and policies. If UWAYS later introduces in-platform payment functionality or third-party payment integrations, this Privacy Policy may be updated accordingly.

7. COOKIES AND SIMILAR TECHNOLOGIES
If you use our website, we and our service providers may use cookies, pixels, SDKs, local storage, and similar technologies for purposes such as: enabling core website functionality; authentication and security; fraud prevention; analytics and diagnostics; performance monitoring; and remembering user preferences. You may be able to manage certain settings through your browser or device settings. Disabling certain technologies may affect the functionality of the Services.

We use Microsoft Clarity to understand how visitors use our website through behavioral metrics, heatmaps, and session replay, so we can improve the website. Website usage data is captured using first- and third-party cookies and other tracking technologies. Form fields are masked and are not recorded. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

8. NO SALE OF PERSONAL INFORMATION; NO TARGETED ADVERTISING
UWAYS does not sell personal information for monetary consideration. UWAYS does not share personal information for cross-context behavioral advertising or targeted advertising based on tracking users across third-party websites or apps. UWAYS may use limited analytics, diagnostics, and operational tools to maintain and improve the security, reliability, and performance of the Services.

9. DATA RETENTION
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to: provide and operate the Services; maintain business and operational records; comply with legal, tax, accounting, and regulatory obligations; resolve disputes and enforce agreements; detect and prevent fraud, misuse, or abuse; and protect the rights and interests of UWAYS and others. Retention periods may vary depending on the nature of the information, the type of relationship involved, operational necessity, and applicable legal requirements. When personal information is no longer reasonably necessary, we may delete, de-identify, or anonymize it, subject to applicable law.

10. DATA SECURITY
UWAYS uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

11. YOUR RIGHTS AND CHOICES
Depending on your jurisdiction, you may have certain rights regarding your personal information, which may include the right to: request access to certain personal information; request correction of inaccurate personal information; request deletion of certain personal information; request information about how your personal information has been collected, used, or disclosed; and exercise other rights available under applicable law.
You may also be able to: update certain account or profile information through the Services, where available; andcontrol device permissions, including location permissions, through your device settings.
To submit a privacy-related request, please contact us using the contact information listed below. We may take reasonable steps to verify your identity before processing certain requests. We may deny or limit requests where permitted by law.

12. U.S. STATE PRIVACY RIGHTS
Residents of certain U.S. states, including California, may have privacy rights under applicable law, subject to exceptions and limitations. For example, California residents may have the right to request: access to the categories and specific pieces of personal information collected about them; deletion of personal information; correction of inaccurate personal information; information about categories of personal information disclosed for business purposes; and non-discriminatory treatment for exercising applicable privacy rights. Because UWAYS does not sell personal information or share personal information for cross-context behavioral advertising as those terms are defined under certain state privacy laws, UWAYS does not offer a general opt-out mechanism for such practices at this time. To exercise applicable privacy rights, contact us at: privacy@uways.com We may need to verify your request before responding. Authorized agents may be required to provide proof of authority and verification information as permitted by law.

13. CHILDREN’S PRIVACY
The Services are not directed to, and are not intended for use by, individuals under the age of 18. UWAYS does not knowingly collect personal information directly from children under 18. If we become aware that personal information has been collected from a child in violation of applicable law, we may take steps to delete such information.

14. INTERNATIONAL DATA TRANSFERS
If you access or use the Services from outside the United States, you understand that your personal information may be transferred to, processed in, and stored in the United States and other jurisdictions where UWAYS or its service providers operate. Those jurisdictions may have data protection laws that differ from those of your home jurisdiction.

15. THIRD-PARTY SERVICES AND LINKS
The Services may contain links to third-party websites, tools, services, or integrations. UWAYS is not responsible for the privacy, security, or data handling practices of third parties. Your interactions with third-party services are governed by the applicable third party’s own terms and privacy policy.

16. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. If we make changes, we will update the “Effective Date” and/or “Last Updated” date above. If required by applicable law, we will provide additional notice regarding material changes. Your continued use of the Services after an updated Privacy Policy becomes effective constitutes your acknowledgment of the revised Privacy Policy, to the extent permitted by law.

17. SMS COMMUNICATIONS 
To view the complete SMS registration and opt-in process, including screenshots of the consent flow and the exact consent language, please visit our SMS Opt-In Instructions page: https://uways.com/sms-opt-in

If you choose to receive SMS or text messages from UWAYS, you consent to receive transactional and service-related messages, including account verification codes, login authentication, job-related notifications, account updates, and other operational communications. Message frequency may vary depending on your account activity and use of the Services. Message and data rates may apply based on your mobile carrier and service plan. You may opt out of SMS messages at any time by replying STOP to any message. For assistance, reply HELP or contact us at info@uways.com

Mobile phone numbers collected for SMS communications will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes. We may share your mobile phone number only with service providers that assist us in delivering SMS messages or as otherwise permitted or required by law and as described in this Privacy Policy.

18. CONTACT US
If you have any questions, requests, or concerns regarding this Privacy Policy or our privacy practices, you may contact us at info@uways.com

UWAYS INC
1444 W 178th Street
Gardena, CA
United States